Tag: workflow intelligence
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The Rise of AI Agents: What They Are and How They Work
In today’s hybrid world of technology and business, the term AI agent has surged into boardrooms, tech meet-ups and PeopleOps discussions alike. But what exactly is an AI agent, why are they rapidly gaining attention, and how should organisations (and PeopleOps teams) prepare for them? Let’s dive in, in plain English, with real-world examples, problems,…
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Understanding the Difference Between AI, Automation, and Agents
In today’s business and PeopleOps environment, we often hear the terms automation, artificial intelligence (AI), and agents used almost interchangeably. But for HR, PeopleOps and business leaders, it’s important to understand how each differs so you can pick the right strategy, communicate clearly with stakeholders, and set appropriate expectations for implementation, risk, and value. In…