Category: Workflow Basics
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What Is Workflow Automation (And Why It Matters in 2025)
1. Introduction In the world of People Operations (PeopleOps), the term workflow automation is familiar but in 2025 it means something deeper, more strategic, and far more business-critical than “just automating forms”. As organisations contend with global labour pressures, hybrid work, increasing compliance demands and digital transformation expectations, workflow automation has moved from “nice to…